Welcome to Okuwa Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of www.okuwashop.com and all purchases made through our site. By accessing our website and making purchases, you agree to these terms in full.

At Okuwa Shop, we blend Japanese precision with British efficiency to deliver premium fishing equipment worldwide. These terms are designed with the same care we apply to selecting our tackle, ensuring clarity and fairness for both parties.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for anglers aged 18 years or older who wish to purchase premium fishing equipment. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and imagery, is the property of Okuwa Shop or our suppliers and protected by international copyright laws. The Japanese and British fishing heritage reflected in our designs remains our exclusive property.

1.3 Acceptable Use

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Copy, reproduce, or distribute our content without permission
  • Use our products for commercial fishing without prior authorization

2. Products and Services

2.1 Product Descriptions

We take pride in our carefully curated selection of:

  • Covers: Premium protection for your valuable equipment
  • Electric: Advanced fishing technology
  • Feeders: Precision tools for effective baiting
  • Fly: Authentic Japanese fly fishing gear
  • Jigging: Specialized equipment for technique fishing
  • Spinning: High-performance rods and reels
  • Winders: Efficient line management solutions

While we strive for accuracy in product descriptions and images, slight variations may occur. Japanese measurements may be converted to imperial units for convenience.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue items without notice.

3. Orders and Payments

3.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. We process orders within 1-2 business days (excluding weekends and UK public holidays).

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors, even after an order is placed.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. For your security, we do not store credit card information.

3.4 Shipping

We offer two shipping options with Japanese reliability and British tracking:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days with full tracking
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days with basic tracking

Delivery to some Asian countries and remote areas may not be available. Shipping times are estimates and not guaranteed.

4. Returns and Refunds

4.1 Returns Policy

We accept returns within 15 days of delivery for most items that are:

  • In original, unused condition
  • With all original packaging and tags
  • Accompanied by proof of purchase

4.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

  • Fly tying materials (from our Fly menu)
  • Used terminal tackle (hooks, leaders from Feeders section)
  • Personalised or custom items

4.3 Refund Process

Refunds are processed within 5 business days of receiving your return and issued to your original payment method. Original shipping fees are non-refundable unless the return results from our error.

5. User Responsibilities

5.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login details.

5.2 Product Use

Our fishing equipment is designed for recreational use. You assume all responsibility for proper use and compliance with local fishing regulations.

5.3 Accuracy of Information

You must provide accurate shipping and payment information. We are not responsible for delays or additional costs resulting from incorrect details.

6. Liability Limitations

6.1 Product Liability

While we select our Japanese and British-sourced products with care, Okuwa Shop’s liability is limited to the purchase price of the product. We are not liable for:

  • Consequential damages from product use
  • Improper use of fishing equipment
  • Events beyond our reasonable control (force majeure)

6.2 Website Availability

We strive to maintain 24/7 website availability but are not liable for temporary outages or technical issues beyond our control.

7. General Provisions

7.1 Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

7.2 Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

7.3 Contact Information

For questions about these terms:

Okuwa Shop
10 Angel Row
Nottingham, GB NG6J 8VX
Email: [email protected]

Thank you for choosing Okuwa Shop. We appreciate your trust in our premium fishing equipment and approach every transaction with the same precision we apply to our craft.